Repair & Servicing

Ballast repairs – Carlos over from LA for training

If you ever have to send your Power Gems ballast to our Van Nuys facility in Los Angeles to be repaired, the chances are Carlos Perez will be the man wielding the soldering iron. This week Carlos has been over in the UK, visiting our head office in Manchester, to undergo further training in product ... Read Full Article

Video support for Power Gems ballasts – now available

We have created a video to show you how to change the power module in our EB425P. It’s the first of the step-by-step guides we will shortly be adding to the Service Videos section. The addition of Service Videos is part of our commitment to providing support during the whole product life cycle.... Read Full Article