Technical Queries


You can use the form below for queries (technical problems, spare parts, schematic requests) or request information about our comprehensive range of high-speed ballasts.

So that we can offer you the best support please let us know the product type and serial number.

Getting help couldn’t be easier

We make a point of responding quickly to emails. You will be in direct contact with the Power Gems engineering team based at our factory in Manchester, UK. Our aim is to answer all emails within 24 hours, Monday to Friday.

But before you take the time to get in touch, please check that we haven’t already answered your question elsewhere on our website.

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